Ukmedsltd.com may ask you for your name, contact information such as email address, phone number & postal address details. This information is required for delivery purposes and is required to contact the customer in case there is any kind of delay or update in the situation of the order that they placed. This information is completely secure and is not shared with anyone on any kind of platform for security reasons. The basic information demanded by ukmedsltd.com is:

Personal Information:

Our website may collect personal information such as the details of the order which you are placing, or contact details in name, email address, postal address, and phone number. This information is necessary to fulfill your orders and provide customer support. We use this information just for delivery purposes and customer support purposes only.

Payment Information: 

We do not collect any kind of payment information such as credit card numbers or other payment details when you make a purchase on our website. Customers can make payment discreetly. Hence, we do not collect any information in this process. This information is securely processed by our payment service providers, and we do not store or have access to your full payment details.

Note: Any personal information, if collected, is only used for providing a better service and nothing else. No data is shared with anyone except the address and contact which is provided for the delivery of an order.

Return Policy:

Here at Ukmedsltd.com, our first priority is the satisfaction of our valued customers. In case you are not satisfied with the product, you are eligible to return the complete pack of the product that you purchased from us within a week’s time. Either you can a refund or you can also get the package. 

Conditions:

. The item must be in its original condition, unused, and in its original packaging.

. You must provide proof of purchase, such as a receipt or order confirmation.

. Certain items, such as perishable goods or items marked as final sale, may not be eligible for return. 

Refunds:

Once your return is received and inspected, we will issue a refund to the original payment method used for the purchase. Please note that shipping charges are non-refundable, and you will be responsible for return shipping costs unless the return is due to our error. The return will be processed within 18-20 working days after the product is successfully arrived at the warehouse. 

Exchanges:

If you would like to exchange the products purchased, please contact us to arrange the exchange. We will ship the replacement item once we receive the original item back in accordance with our return policy.

Contact Us:

If you have any questions or concerns about our return policy, please contact us at our email, johnandersonsalesteam@gmail.com.